We collect and obtain information about you when you provide it to us (e.g., by contacting us, completing our online contact forms, using our online chat facility, subscribing to our blog, signing up to our webinars and/or by otherwise accessing/submitting any of the online forms or services we offer) and from your use of our website, using cookies and similar technologies.
We collect information such as name, contact details, IP addresses, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), and company name or business name (if applicable). We also use information-gathering technologies such as Google analytics.
We use your information for administrative and business purposes, particularly to improve our service offering, website and business generally and to fulfill our contractual obligations, to advertise our goods and service and to analyse your use of our website and in connection with our legal rights and obligations.
We disclose your information to third parties only to the extent necessary to operate our business, to our service providers, to fulfill any contracts we enter into with you and where required by law or to enforce our legal rights.
We retain your information for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax and other regulatory purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) or other business use factors.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.